THE NATIONAL DEBT
LINE: 0645 500 511
CONSUMER CREDIT COUNSELLING
SERVICE: 0800 138 1111
MONEY ADVICE
ASSOCIATION: 0207 489 1800
BANKRUPTCY
INFORMATION: 01482 658701 The CCCS can send self-help
packs, arrange counselling sessions over the phone, or face-to-face
in certain areas, and negotiate with creditors on your behalf. One
of these organisations should be able to help you with a strategy
on the best way to move forward and solve the problem.
Whatever approach you take to tackle your debt problem, the most
important and most effective thing you can do is to take action
straight away. The longer you wait before taking control, the worse
the problem will become.
Check our helpful
tips page for more information.
Next: Credit score information
news mortgages news Mortgages in euros expensive for UK
borrowers -
Mon, 21 Apr 2008 Government
failing to help first time buyers -
Mon, 21 Apr
2008 Bank of England to help mortgage lenders
-
Mon, 21 Apr 2008
Dealing with Creditors
Communication is the key to successful negotiations with
creditors. Do not ignore letters, and bury your head in the sand.
The problem will not go away.
Mortgage Information - Dealing with
Creditors
Mortgage Quote Line
0845 108 0505
Financial Services Mortgages
Mortgage Information Dealing With
Creditors
Dealing With Creditors
Communication is the key to successful negotiations with creditors.
Do not ignore letters, and bury your head in the sand. The problem
will not go away. Respond to them promptly by letter or by
telephone. If you promise to contact someone by a certain date,
make sure you keep your promise and contact him or her even if only
to tell him or her when you are going to make a payment. As long as
you keep them informed of the situation they will understand.
Avoid Confrontation
As a debtor your objective is to persuade someone to be sympathetic
to your circumstances. It never pays to get angry with anyone, even
when you feel justified in doing so. Always remain polite and
courteous even in the face of being treated rudely. If someone is
acting negatively with you and you react negatively, this will make
the situation worse and not help your cause. It is worth
remembering that the people you are speaking to deal with debt
problems every day and are trained to handle these situations
sensitively. If they are rude to you, ask to speak to a manager or
supervisor and explain your situation to them. It may not feel like
it but these people are there to help you so let them do just that
by keeping calm and in control. If you do this you are far more
likely to get a positive outcome.
Put Everything In Writing
Always keep a log of all paper work. This starts with your records
such as invoices, credit card statements etc. Every telephone call,
letter written or received and offers made. Always make a note of
the date and time and to whom you have spoken to and always confirm
all conversations and offers in writing.
Be Realistic If you make an offer of repayment,
always make sure that you can do what you have promised. Offer the
maximum amount you can comfortably afford. Do not worry if this is
only a very small amount, it is better than nothing. This shows
your creditor that you are serious about clearing your debt. Ensure
you complete your statement of means as accurately as possible, not
forgetting expenses such as school uniform, child minding, TV
licence and essential house hold bills etc. Do not over estimate
your expenses, the majority of creditors are fair and they will
expect realistic payments, most will try to help.
Don't threaten creditors by saying you are going bankrupt
Most creditors and their agents hear these types of threats every
day and it will not help at all. You will be putting up a barrier
that will hinder negotiations. Creditors are likely to become more
aggravated and their standard reply is 'go ahead and file for
bankruptcy'. There is a way of doing this indirectly in the context
of explaining your adverse financial circumstances, with an
inference that bankruptcy is a possible alternative in the event
that the creditor does not accept your offer.
Make your offer as brief and precise as possible
Explain the reasons for your current financial difficulties and
then come to the point and make an offer. Make the terms of the
offer precise. Do not leave things open and do not say you think
you may be able to pay more in a couple of months. Set a figure and
stick to it until you are sure you can afford to pay more.
If you get into trouble
If you get into trouble paying the negotiated amount and you can't
adhere to the arrangement, contact the creditor immediately. Try to
send a portion of the funds you promised with a proposal to make up
the balance, or renegotiate the entire proposal. Do not wait for
the creditor to contact you after you have missed a deadline for
payment, as this will just make things harder for you, and the
creditor will be less sympathetic.
Cover Yourself
If you receive Court or official papers, cover yourself. Make sure
you know how much time you have. This is usually set out on the
Court or official papers. Consult with either a Citizens Advice
Bureau, insolvency practitioner or
solicitor
regarding your rights, or the means to resolve the claim without
going to Court. If you contact the creditors, or their agent, and
start negotiating the claim, make sure the response to deadlines is
postponed to a date that you can keep to. This postponement
must then be confirmed in writing.
Consumer credit act
A UK Act of Parliament aimed at protecting the borrower in credit
agreements, loans, and mortgages. The Act requires full written
details of the true interest rate (i.e. annual percentage rate) to
be quoted; a cooling-off period to be given, during which borrowers
may change their minds and cancel agreements; and all agreements to
be in writing. The Act does not cover overdrafts.
You will find information on this page to help you find out
more about your credit score and credit rating and how you can
improve it.
Mortgages reside under the Consumer Credit Act 1974, where if you
ask for a written quotation you must be given one, which sets out
the main terms of the mortgage loan. You will find information on
this page to help you find out more about your credit score and
credit rating and how you can improve it. Your
score will be very influential in determining your ability to
obtain any further credit. Whether for
debt
consolidation or just a
loan and it is
important you know how to improve and maintain your credit score in
order to avoid the need for
debt management.
What is a credit score
This is how lenders calculate whether they will grant a loan or
credit. A score is a snapshot of your credit risk picture at a
particular point in time. The higher the score, the lower the risk
to lender.
How are they calculated
Every score is individual and calculated using a mathematical
formula that evaluates all types of information on your credit
report, compared to information patterns in millions of past credit
files. The score can then identify your level of future credit
risk.
What is the most important factor to consider
Most credit score and credit rating agencies use five main factors
to determine your credit score. Listed in priority order these are:
- Payment History, - Amount owed, - Length of credit history, - New
credit, - Types of credit in use. These will vary between credit
rating agencies but the essentials will remain the same.
Why do lenders use scores
Scores provide an extremely reliable and valuable guide to future
risk based solely on credit report data. The higher your score the
lower the risk to lenders when extending new credit to a consumer.
Debt Consolidation Loans often require a good credit score, so do
not wait till you have missed lots of payments to ask for help. The
reason for this is that banks are far less keen to lend money to
repay other people's debts than they are for a tangible item such
as a car or household appliances.
Does everyone have a credit score
Yes, any one who has had credit will have a credit file. For a
score to be calculated on your credit report, the report must
contain at least one account that has been active for six months or
longer. In addition, the report must contain at least one account
that has been updated in the past six months. This ensures that
there is enough recent information, in your report to compute an
accurate score. Your score also will not be calculated if there is
a fraud statement on your credit file or if all trade lines are
disputed.
How often does the score change
Your credit file is continually updated with new information from
your creditors and companies you have applied for credit.
How can I improve Credit Score and Credit Rating Online
Generally, people with high scores consistently: - Pay bills on
time. - Keep balances low on credit cards and other revolving
credit products. - Do not have too many accounts open at one time.
Receive a good, regular income.
How often does the score change
Your credit file is continually updated with new information from
your creditors and companies you have applied for credit.
Next: Credit report
Contact and send a cheque for 2.00 to each of the following:
Experian Ltd Website: www.uk.experian.com/consumer Telephone: 0870
241 6212 Post: Consumer Service Help Centre Experian Ltd PO BOX
8000 Nottingham NG1 5GX Equifax PLC Website: www.equifax.co.uk
Telephone: 0870 010 0583 Post: Credit File Advice Centre PO BOX
3001 Glasgow G81 2DT
Next: Am I protected
A CAT mortgage is one that meets a number of government defined
standards relating to 'C'harges, 'A'ccess and 'T'erms.
A
CAT mortgage is one that meets a number of
government defined standards relating to
'
C'harges, '
A'ccess and
'
T'erms. According to the Treasury, the objective
of CAT standards is to 'prevent confusing marketing and hidden
charges'. The Government is seeking to set out basic and
transparent conditions for mortgage products. CAT standards don't
apply to all mortgages. They are voluntary, so
mortgage
lenders don't have to use them yet.
The literature or other information you get about a particular
mortgage will say whether it's a CAT-standard or not. If you take
out a CAT-standard mortgage, you can be confident that it has no
nasty surprises hidden in the small print and that the terms won't
suddenly change for the worse.
Mortgages that are not CAT-standard are not necessarily bad buys.
They may offer features that will interest some people, such as a
highly attractive interest rate, but are accompanied by charges or
penalties that do not meet the CAT standard.
Below is a summary of the CAT Mortgage Standards relating to
variable, fixed, discount, cash back and capped rate mortgages.
Remember -
the CAT standard:
- This does not mean the government guarantees the mortgage,
- This does not mean the government recommends or endorses the
mortgage,
- This does not mean the mortgage is necessarily suitable for
you,
- This does not mean the mortgage is the best deal
available.
- There must be no arrangement fee.
- The interest rate may be no more than 2 per cent above the Bank
of England base rate.
- When the base rate falls, your mortgage payments must be
adjusted within one calendar month.
- You must be able to pay off part or all of the mortgage at any
time without penalty.
- Interest must be calculated daily.
- Every regular payment and overpayment you make must be credited
immediately.
- You may not be charged separately for a mortgage indemnity
guarantee.
- All fees must be disclosed in cash up front before you take out
the loan.
- A broker arranging a CAT-standard mortgage for
you may not charge a fee.
- The maximum booking fee arrangement fee is 150.00.
- The maximum redemption charge is 1 per cent of the amount you
owe for each year of the fixed period, reducing monthly.
- There must be no redemption charge once the fixed-rate or
capped period has come to an end.
- There must be no redemption charge if you stay with the same
mortgage lender when you move home.
- If there is a minimum amount you must borrow, this must be no
more than 10, 000
- Any customer may apply for the mortgage.
- The lender's normal lending criteria must apply - there can be
no special selection rules.
- Provided the lender is happy to lend against the new property,
you can continue with your CAT-standard mortgage when you move
home.
- If you make regular payments, you can choose which day of the
month to pay them.
- You can make early repayments at any time.
- All advertising and paperwork must be straightforward, clear
and fair.
- You do not have to buy any other product to get a CAT-standard
mortgage.
- You must be given at least six months' notice if your lender
can no longer offer you a mortgage on CAT-standard terms.
- If you fall into arrears, you should pay interest only on the
outstanding debt at the normal rate.
A secured homeowner loan is subject to The Consumer Credit Act
1974. The Act contains strict regulations about how money is lent
and covers loans up to a value of 5, 000.
A secured
homeowner loan is subject to The
Consumer Credit Act 1974. The Act contains strict regulations about
how money is lent and covers loans up to a value of 5, 000. Loans
for sums greater than 5, 000 are unregulated. When taking out a
secured loan
monebaggasse
How Bad Credit Affects Mortgage Loans Although bad credit will not stop you from getting approved for a mortgage loan, this factor may stand in the way of you getting a low mortgage rate. Still, there are ways to get a comparable low rate mortgage and assistance with closing costs. If your credit score is low, choosing the right lender is critical. Failing to research different lenders and home loan programs may result in accepting a home loan with bad terms. For this matter, it is important to work with a lender that advertises home loans for people with bad credit. These lenders have a range of loans designed especially for those with low credit scores.