Bad Credit Services

Remember that you first need to try to get a resolution from the company bad credit credit creditres

• Banks - contact the Ombudsman for Banking Services on 011 838 0035 or share-call on 0860800900 bad consolidation credit debt

• Microlending - contact the Micro Finance Regulatory Council on 0860 100 406 bad company credit repair

• Insurance - the Long-term Insurance Ombudsman (e.g. life insurance) on 021 674 0330 bad card credit credit

• Insurance - the Short-term Insurance Ombudsman (e.g. car/household insurance) on 011 726 8900 (fax 011 726 5501) bad car credit loan

Financial investment advice - The Financial Advisory and Intermediary Services Ombud on 012 4709080 bad credit loan mortgage

• Debt Collectors - Council for Debt Collectors e.g. charging, overcharging and unethical behaviour on 012 804 9808 (fax 804 0744) auto bad credit loan

• Debt Counselling - the MFRC manages the Department of Trade and Industry's free debt counselling service for people who are overindebted. For a debt counsellor in your area, contact the MFRC on 0860 100 406 bad credit mortgage refinance

Builders and Housing - contact the National Home Builders Registration Council on 011 3485700 bad credit refinance

• Credit Information (including Credit Bureaus) - Ombuds for Credit Information - 011 8380035 bad credit mortgage second

• Motor car dealers/repairs - the Motor Industry Adjudicator on 012 3618824 (fax 012 348 9303) bad credit loan student

• Furniture retailers - the Furniture Traders Association on 011 789 6770/1/2 (fax 789 6645) bad card credit

You can also bad credit financing

• call the provincial government's Consumer Affairs Desk in your province as they assist consumers with general problems. Call 1023 for the number. bad credit home loan mortgage

• contact the National Consumer Forum (NCF) on 011 403 7001 - they also assist with consumer complaints. bad credit loan people

• visit the South African National Consumer Union's website on www.sancu.mweb.co.za . if you require the contact details of other sectors not listed here. bad card credit credit people

Rate our services The ABIL Consumer Advocates Office Legislation and Compliance Free Consumer Services Your comments

Contacts African Bank Home | Client Services | Legislation and compliance African Bank is dedicated to affordable, convenient and responsible financial support - as well as sincere, consistent and effective client services. In this section, we'll help you to log queries, give feedback, obtain information and protect your consumer rights. bad credit guaranteed loan

Free consumer services Contact Details

For a little more information on legislation and compliance, please feel free to download any of the following documents: Legislation and compliance Format Size Usury Act 280 KB Exemption Notice, 1407 of 2005 1.59 MB Code of Banking Practice 190 KB FIC Act 258 KB bad credit refinancing

Free consumer services Log query The three steps

So, when logging a query or submitting a complaint, we ask that you follow the procedure explained below. Please give us a chance to assist you in Step 1, before you move on to Step 2. Similarly, please try Step 2, before progressing to Step 3. For your convenience, you can contact us through any one of the following contact points. Please remember to have your ID/loan reference number handy, as well as the details of your complaint. bad credit equity home loan

• The Client Service Call Centre: 086 11 11 011 bad credit loan payday

• Email us on resolution@africanbank.co.za bad credit repair

• Fax a letter to us on (011) 207 4733 bad credit home loan uk

• sms 086 886 6384 2nd bad credit mortgage

If you've tried Step 1 and, for any reason, you remain unhappy with our service or with the response you received, please contact the ABIL Consumer Advocates Office: bad credit loan unsecured

• email - ombuds@africanbank.co.za bad consolidation credit loan

• fax - (011) 2074724 bad credit home loan new

• Call - (011) 2569073 bad business credit loan

Remember: Step 2 is an escalation of Step 1. The ABIL Consumer Advocates Office will not be able to deal with your complaint if you've not first made contact with the outlets listed in Step 1. bad credit lender mortgage

African Bank is committed to protecting the rights of all consumers who are our clients. So, if you're unhappy with the answer you receive from the ABIL Consumer Advocates Office, we encourage you to seek independent support from: bad credit home loan mobile

• National Credit Regulator - 0860 100 406 . bad cash credit loan

• The Ombudsman for Banking Services - 0860 800 900 . bad credit loan private

These organisations are independent bodies that assist consumers free of charge with complaints, after have been through the banks processes (Steps 1&2) and you are still unhappy with the outcome. Terms and conditions | Disclaimer | Privacy and Security | Access to information bad card credit debt

Consumer Support Desk Contact Details Log query Your feedback

To help us to deliver superb service, your feedback is essential - making it possible for us to constantly work on our standards of service delivery. We enjoy hearing about your good experiences with African Bank and our staff. What's more, we use your letters to give client-focused employees recognition for their efforts and to encourage everyone else to deliver great service as well. Please list your comment below. bad business credit loan small

If, for any reason, you think our service could be improved, we'd like to hear about it. We ask that you tell us about your experience, so that everyone at African Bank can learn from it and work towards superb, constantly improving service in the future. Please email or fax your complaints to (011) 207 4724. bad bankruptcy car credit loan

6. Procurement Policies 6.1 Financial institutions will implement a targeted procurement strategy to enhance BEE. Provided there are charters in the information and communications technology ("ICT"), the advertising and the automotive and building sectors, and that international suppliers are subject to those charters, the target will be 50% of the value of all procurement from BEE accredited companies by 2008 and 70% by 2014. bad credit instant loan

6.2 A minimum of two thirds of that expenditure must be spent with BEE accredited companies as the primary vendor. The residual one third may be channelled to BEE accredited companies via a primary vendor, which is not a BEE accredited company, with only the BEE portion of the expenditure counting towards the target. Where a supplier is a BEE accredited company, which also sources from other BEE accredited companies, only the expenditure at the first tier will count towards the target. bad credit equity loan

6.3 Financial institutions will: 6.3.1 provide support to black SMEs to enable them to benefit from targeted procurement programmes. Such support will include programmes designed to assist black SMEs in tendering for financial sector business, setting aside areas of procurement reserved or preferred for black SMEs only; 6.3.2 promote early payment for services provided by SMEs; 6.3.3 encourage existing suppliers to address BEE and become BEE accredited; bad credit georgia home loan

6.3.4 report on all spend as per the categories that fall within the definition of BEE accredited; and 6.3.5 explore meaningful ways of supporting the Proudly South African Campaign. 6.4 The Charter Council will review the 2008 and 2014 targets in 2005, to assess the status of charters in other sectors, and to assess the impact of 6.1 on procurement of services from black-owned SMEs. The Charter Council will specifically review the targets for claims procurement in the short-term insurance sub-sector in 2005. application bad card credit

7. Enterprise development 7.1 The financial sector commits itself to fostering new, and developing existing BEE accredited companies through the following initiatives: 7.1.1 improving the levels of assistance provided to BEE accredited companies in the financial sector and other sectors of the economy through skills transfer, secondment of staff, infrastructure support, and giving technical and administrative support and assistance. Measurable financial support given in this connection will be scored under procurement; bad credit home loan va

7.1.2 supporting the establishment and growth of BEE accredited companies as broking agencies and/or enterprises in the financial sector through which the sector sells its products and services. Measurable financial support given in this connection will be scored under procurement; and 7.1.3 joint ventures with, debt financing of, and equity investments in BEE companies, in the financial sector and other sectors of the economy. Measurable financial support given in this connection for a Black SME may be scored under Targeted Investments, or, for a BEE company, it may be scored under BEE transactions financing, measured on the basis of Rand spend. bad credit home loa

7.2 The financial sector will ensure that where appropriate, it refers business opportunities to, and procures financial services from, black owned financial institutions. 7.3 The financial sector's support for the development of second and third tier financial institutions may take, but shall not be limited to taking, the form of measures set out in paragraphs 7.1.1 and 7.2 8. Access to financial services bad car credit loan new

8.1 The financial sector acknowledges that access to first-order retail financial services is fundamental to BEE and to the development of the economy as a whole. 8.2 In terms of the Declaration of the Financial Sector Summit on 20th August 2002, it was agreed that strategies would be put in place to ensure that the financial sector is more efficient in the delivery of financial services, which enhance the accumulation of savings and direct them to development initiatives. Insofar as it relates to access to financial services, specific actions were agreed in relation to: bad credit home loan really

• ensuring the provision of first-order retail financial services including: bad credit fix

• sustainable and affordable banking services; bad credit down home loan

• contractual savings schemes; and bad credit lender

• credit for small and micro enterprise and poor households. bad buy car credit

• the development of sustainable institutions to serve poor communities; bad bank credit loan personal

• the regulation of Credit Bureaux; bad credit home loan purchase

• discrimination; bad credit loan motorcycle

• HIV/AIDS; and bad credit help home loan

• supporting higher levels of savings and investment overall. arizona bad credit home loan

8.3 In respect of this charter, the financial sector commits itself to substantially increase effective access to first-order retail financial services to a greater segment of the population, within LSM 1-5. The financial sector specifically undertakes: 8.3.1 by 2008 to make available appropriate first-order retail financial services, affordably priced and through appropriate and accessible physical and electronic infrastructure such that: bad credit home loan motor

• 80% of LSM 1-5 have effective access to transaction products and services (defined in paragraph 2.27.1); auto bad credit financing

• 80% of LSM 1-5 have effective access to bank savings products and services (defined in paragraph 2.27.2); bad car credit loan used

• a percentage (to be settled with the life assurance industry) of LSM 1-5 households have effective access to life assurance industry products and services (defined in paragraphs 2.27.2 and 2.27.4); bad credit ct home loan

• 1% of LSM 1-5 plus 250, 000 have effective access to formal collective investment savings products and services (defined in paragraph 2.27.2); and bad credit diego mortgage san

The regulatory review of the credit market culminated in the promulgation of the National Credit Act (NCA) in May 2006, with most of the substantive provisions due for implementation in July 2007. While there are challenges to be met in implementing the NCA, ABIL is satisfied with the outcome, and believes that the NCA will facilitate the extension of the credit market, better checks and balances and greater competition - all of which are favourable to the consumer. bad credit mortgage people

The current financial year also marked an increase in the competitive nature of the credit market. The introduction of the NCA creates regulatory certainty, which together with the potential of attractive returns to be generated from this market, have been fuelling this competitive entry. Over the long-term, this is positive, as it gives the consumer more choice and will grow the overall size of the market. bad credit down home loan no

In the short term, however, this rapid growth is of some concern, as there are some early signs of the credit cycle turning for the worse, as higher risk clients, who are more vulnerable to increasing credit supply, take on more debt. Just as equity bull markets rise and then correct on undiscerning late entrants, ABIL is confident that credit supply dynamics will rebalance over the next 18 months to acceptable levels, as the NCA takes effect. bad company credit mortgage

Abil's Future Strategic Focus

Five years ago, ABIL utilised a set of specific strategies to successfully pioneer and grow the unsecured credit market. Today, the business must adapt to a new set of strategies to sustain its leadership role in this market and to take it to a new level of maturity. As the risks become better understood and the market reaches critical mass, the risk discovery pricing, which characterised the early phases, must be driven down. To do this, without impairing the generation of acceptable returns and diverting from our core competence, the business must respond with a: bad credit home loan michigan

• low cost model, in which the benefits of scale for both operating costs and the cost of capital are passed onto clients through driving prices lower. The price-volume elasticity benefit of reducing prices will continue to generate further economies of scale, which in turn will be fed into further price reductions and will contribute to a sustainable growth in the overall credit market; bad credit home loan pa

• unique client value proposition, in which the group obtains a better understanding of its clients' needs and behaviours, in order to deliver higher levels of service and a range of products that matches their needs. Coupled to this, is the need for the group to grow its active client base, which over the last few years has remained fairly static; and bad computer credit financing

• enhanced risk segmentation in order to ensure that the cross-subsidisation inherent in any underwriting model is minimised through differentiated products and pricing. bad credit mortgage second uk

The above principles form the heart of the group's strategy, formulated during 2005, and reiterated during the current year, and which sets the course for the group's journey for the next five years. Overall, the strategy involves the group driving down prices and growing volumes in those models that have reached critical mass, whilst at the same time opening frontiers for new risk models, in order to continue to grow and develop the credit market. bad credit let mortgage

The challenge is to remain focused on our core competence of underwriting unsecured credit, and through economies of scale, to drive down the cost of credit to the majority of our present and future clients in a meaningful way and thereby empower millions of South Africans through greater choice. bad credit get home loan

Progress On Black Economic Empowerment

In May 2005, we announced our black equity ownership programme, Eyomhlaba, that was designed to place ABIL ordinary share capital in the hands of a broad base of historically disadvantaged South Africans and to increase the initial holding to over 15% over 10 years, of which at least 10% must be unencumbered. The initial capital raising and a subsequent rights-offer were conducted during 2006, through which R87 million in capital was raised from the subscribing shareholders. Eyomhlaba currently has 6 641 shareholders consisting of staff, clients, ABIL shareholders and the general public. As at 30 September 2006, Eyomhlaba held 31 million ABIL shares, being 6, 2% of the group, and representing a significant store of wealth for the benefit of the programme's shareholders. angeles bad credit los

In terms of employment equity, the group is making steady progress towards its targets, especially in the areas of senior and middle management representation. The group believes, however, that it still has a long way to go and is not satisfied with the pace of transformation to date, and accordingly this will be an area of significant focus during 2007. bad credit home loan non owner

Progress On Sustainability

Whilst ABIL continues to integrate sustainability more effectively into its activities, the group recognises that there is much yet to be done. This involves moving beyond the identification and measurement stage, to having an embedded process that forms part of the DNA of the organisation and which is effective and measurable. In particular, this is focused at societal issues that do not come naturally to the business, such as combating over-indebtedness and addressing corporate social responsibility and investment. A dedicated sustainability manager and team strive to continuously identify and address areas where progress is lagging. Our approach, progress and challenges are detailed in the annual report. atlanta bad credit home loan

Non-executive director of African Bank Limited, Nokusa Consulting and Nokusa Packaging, Rorisang Basadi Investment Holdings, Multimatics (Proprietary) Limited David Braidwood Gibbon (64) Date appointed: 01/06/2003 Qualifications: CA(SA) Directorships: Non-executive director of African Bank Limited and other group subsidiary companies, The Spar Group Limite, ; Steinway Trustees (Pty) Limited bad credit loan signature

Mutle C. Mogase Date appointed: 12/03/2007 Qualifications:BComm, Executive Development Programme, Graduate Diploma in Corporate Governance Directorships: Non-executive director of African Bank Limited, Air Liquide (Pty) Ltd, Spescom Ltd, Debtpack, Eastern Platinum Limited, Eastern Platinum Limited, Incwala Resources (Pty) Ltd, Blue I.Q (Chairman), Charter Council, DataPro, Comtech, SAVCA (Chairman) auto bad credit refinance

Ramani Naidoo (44) Date appointed: 19/05/2003 Qualifications: BA, LLB, Certificate in Mergers and Acquisitions Directorships: Non-executive director of African Bank Limited, Allied Technologies Limited, The Wine People Group Limited Thamsanqa Mthunzi Sokutu (43) Qualifications: BSc (Hons), MSc Directorships: Executive director of African Bank bad credit home loan ohio

Limited and other group subsidiary companies; non-executive chairman of Masake (Proprietary) Limited; non-executive director of Eyomhlaba Investment Holdings Limited; LaFarge SA; National Business Initiative, Banking Association Brian Paxton Furbank Steele (63) Qualifications: BComm, CA(SA), MBA Directorships: Non-executive director of African Bank Limited; Aveng Limited bad credit home loan people

Günter Zeno Steffens (69) Qualifications: Banking exams Limited and other group subsidiary companies; non-executive deputy chairman of Ridge Mining plc; non-executive director of Omega Investment Research and non-executive director of Connection Group Holdings (Proprietary) Limited Nationality: German Daniel Filipe Gabriel Tembe (54) Date appointed: 01/01/2000 Qualifications: MSc Financial Economics bad credit first home loan

Limited; non-executive chairman of Mozambique Investment Company; non-executive chairman of Cornastone Mozambique; executive chairman of Institute for Management of State Holdings; member of the Fiscal Council of Seguradora Internacional de Mo ambique (insurance company). bad colorado credit home loan

Nationality:

Mozambique Ashley Tugendhaft (58) Non-executive director Date appointed: 01/04/2003 Qualifications: BA, LLB Limited; Imperial Holdings Limited; Pinnacle Technology Holdings Limited David Farring Woollam (43) Date appointed: 01/11/2002 Directorships: Executive director of African Bank Limited and other group subsidiary companies bad credit home iowa loan

Click here for the Delegation of authority to Contract - African Bank and ABIL Terms and conditions

| Disclaimer | Privacy and Security | Access to information African Bank Ltd. is an Authorised Financial Services Provider bad credit home loan nevada

African Bank - Your Credit Bank Personal Finance Investor Zone Employer Corporate Services Client Services Site Help Site map Home

Bond Programme African Bank Home | Investor Zone | Bond Programme African Bank launched a R3, 5 billion Domestic Medium Term Note (DMTN) programme in 2001 to fund its asset book which allows it to raise tranches of funding at different rates and terms in the domestic bond market as and when it requires. The DMTN programme was increased to R5 billion in 2006. Tranches Issued account bad checking credit

BOND LAUNCH DATE SIZE COUPON MATURITY

ABL 1 September 2001 R1 billion 12, 50% February 2005 ABL 2 September 2003 11, 75% September 2006 ABL 3 July 2004 R1 billion 11, 75% July 2007 ABL 4 August 2005 R800 million 9, 00% August 2010 bad credit history mortgage

ABL 5 August 2006 R750 million 9, 70% August 2011 African Bank Bond Rating Report 45 KB Programme memorandum (September 2001) 435 KB Programme supplement (September 2003) 191 KB Programme supplement (June 2004) 155 KB Programme supplement (August 2005) 379 KB Programme supplement (July 2006) 634 KB bad credit home mortgage

Charters Format Size Board and Communication charter 154 KB BEE charter 75 KB Risk Committee charter 89 KB Audit Committee charter 92 KB Remuneration charter 88 KB Directors Affairs charter 87 KB Terms and conditions | Disclaimer | Privacy and Security | Access to information bad credit loan personal

Investor Relations Lydia du Plessis Executive: Investor Relations & Treasury Tel: (011) 256 9246 Fax: (011) 256 9217 contact me Karen de Beer Investor Relations Officer Tel: (011) 256 9048 Fax: (011) 315 3404 contact me Hilda Sons Shareholder Responsibility Tel: (011) 256 9196 Fax: (011) 315 3404 IR contacts bad credit credit creditres

Join our mailing list Physical Address Company's websites Company Secretarial Auditors Bankers Actuarial consultants Transfer Secretaries Complaints and fraud

E-mail: investor.relations@africanbank.co.za Join our mailing list Email address: bad consolidation credit debt

Mailing list: Subscribe Unsubscribe Your request: top Physical Address 59 16th Road, Midrand Postal Address Private Bag x170, 1685 South Africa Telephone: +27 11 256 9000 Telefax: +27 11 256 9217 Download Map Company's websites www.africanbank.co.za www.eyomhlaba.co.za Company Secretarial contact detail bad company credit repair

Moody's national scale ratings are not globally comparable, but address credit risk among debt issues or issuers within a country, enabling participants to better differentiate relative risks. Moody's issuer ratings are assigned to issuers rather than to specific debt issues. Specific debt issues of the issuer may be rated differently, and are considered unrated unless individually rated by Moody's. bad card credit credit

African Bank Limited is headquartered in Johannesburg, South Africa, and at 31 March 2004 had total group assets of ZAR 6.2bn (USD 1bn) top Terms and conditions | Disclaimer | Privacy and Security | Access to information African Bank Ltd. is an Authorised Financial Services Provider bad car credit loan

Delegation of Authority to Contract - African Bank Limited Last amended on 15 May 2003 The Board of African Bank Limited / African Bank Investments Limited approved a "Delegation of Authority" document whereby any two executive directors (excluding any persons who act as alternate executive directors), were jointly authorised with the power of substitution to act on behalf of the Company in all countries of the world, limited to certain activities and maximum amounts as specified in the document. bad credit loan mortgage

All queries relating to the above should be directed to the Company Secretariat: Sarita Martin: 011- 256 9865, or Florence Dzimwasha: 011 256 9688. Terms and conditions | Disclaimer | Privacy and Security | Access to information African Bank Ltd. is an Authorised Financial Services Provider auto bad credit loan

Legislation and Compliance Free Consumer Services Your comments

Contacts African Bank Home | Fraud Helpline Group Forensic Investigation Services is responsible for the investigation of all fraud and / or unethical conduct affecting the Group. Apply for a loan Free consumer services bad credit mortgage refinance

Help us to stop fraud, dishonesty and any other form of unethical behaviour! To provide employees, customers, suppliers, contractors, shareholders and members of the public with every avenue possible to raise their concerns and report possible wrongdoing, the Group has an established ANONYMOUS Corporate Anti-Fraud Helpline. The Fraud Helpline is a confidential way to pass factual information about suspected fraudulent or unethical behaviour to the Company. bad credit refinance

All calls are treated confidentially and you do not have to leave your name and address if you do not want to. Please provide as much information as you can. All information is kept strictly confidential. If you know someone who is committing fraud and or displaying unethical behaviour please contact us on our 24 hour Fraud Helpline number - 0800 20 20 18. bad credit mortgage second

You can also report unethical behaviour to us by -

• E-mailing us at Abfraudethics@africanbank.co.za or bad credit loan student

• Faxing us on: 011 207 3811 bad card credit

African Bank - Your Credit Bank Personal Finance Investor Zone Employer Corporate Services Client Services Site Help Site map Home

ABIL Annual reports African Bank Home | Investor Zone | ABIL Annual reports Up front Financial features, financial highlights and financial history 28 KB bad credit financing

Purpose and focus

429 KB The year under review - full report 344 KB Letter to stakeholders 41 KB Strategic review 40 KB Financial review 81 KB Stakeholder review 191 KB Corporate information 15 KB top Accountability report- full report 214 KB bad credit home loan mortgage

Board of directors

16 KB Corporate governance 42 KB Remuneration report 49 KB Risk management 26 KB Major group risks 18 KB Annual financial statements - full report 256 KB Financial definitions 21 KB Directors' responsibility statement 19 KB Certificate from the company secretary 19 KB bad credit loan people

Report of the independent auditors

14 KB Directors' report 35 KB Group balance sheet 15 KB Group income statement 20 KB Group statement of changes in equity 14 KB Group cash flow statement 20 KB Notes to the group annual financial statements 114 KB Company balance sheet 14 KB bad card credit credit people

Company income statement

14 KB Company statement of changes in equity 19 KB Company cash flow statement 19 KB Notes to the company financial statements 31 KB Appendix A - Group structure and profile 25 KB Appendix B - Investment in subsidiaries/controlled entities 17 KB Appendix C - Investment in associate 19 KB bad credit guaranteed loan

Appendix D - Business unit profitability analysis

14 KB Appendix E - Business unit advances and impairment provisions analysis 20 KB Appendix F - Currency adjusted financials 24 KB Appendix G - Interest in joint ventures 12 KB Shareholder information - full report 122 KB Dividend declaration 11 KB bad credit refinancing

Shareholders' diary

16 KB Listing information 16 KB JSE statistics 38 KB Shareholders' profile 20 KB Feedback 17 KB Terms and conditions | Disclaimer | Privacy and Security | Access to information African Bank Ltd. is an Authorised Financial Services Provider bad credit equity home loan

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